Terms and Conditions

These Terms and Conditions apply to all services, materials, estimates, and invoices issued by Bridge IT Technology & Services LTD (“Company”).

Payment Terms
Payment is due in accordance with the terms stated on the invoice. If no terms are specified, payment is due within thirty (30) days from the invoice date. Overdue balances accrue interest at 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is lower.

Late Payments & Service Suspension
The Company reserves the right to suspend services, withhold deliverables, or place the account on credit hold until all outstanding balances are paid in full.

Invoice Disputes
Any invoice discrepancies must be submitted in writing within seven (7) days from the invoice date. After this period, the invoice will be deemed accepted and undisputed.

Payment Methods & Fees
Payments by EFT or cheque incur no additional fees. Payments by credit card or online platforms are subject to a 4% processing fee. All payments must reference the applicable invoice number.

Returned Payments (NSF)
Any rejected, reversed, or dishonoured payment (including EFT, cheque, or chargeback) will incur a non-refundable $45 NSF/administration fee, in addition to any bank or processor charges.

Returns of Materials
Returned materials must be new, unused, unopened, and in original packaging, in resalable condition. Approved returns are subject to a 45% restocking fee, plus all shipping costs, including outbound and return shipping. Shipping charges are non-refundable.
All returns are subject to inspection upon receipt. Refunds, if approved, will be issued only after inspection and based on the condition of the materials. Opened, used, damaged, incomplete, or improperly packaged items may be refused or refunded at a reduced amount.

Non-Returnable / Special-Order Items
Custom-ordered, special-order, programmed, configured, discontinued, clearance, or non-stock items are final sale and non-returnable and non-refundable once ordered.

Refunds
Refunds are issued only as expressly stated in the applicable service agreement or estimate. No refunds are provided for completed services.

Ownership of Deliverables
All deliverables, materials, and intellectual property remain the exclusive property of the Company until full payment is received.

Currency & Taxes
All amounts are in Canadian Dollars (CAD) unless otherwise stated and are subject to applicable taxes, including HST.

Governing Law
These Terms and Conditions are governed by the laws of the Province of Ontario, Canada.

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